SHIPPING

FREE Domestic Standard Shipping on orders over $60.

Standard Shipping on orders under $60 is $9.20 delivered within 3-5 working days. You have the option to upgrade to express for $12.00 if under $60 or $6 if the order is over $60.

Express options for both Domestic and International.

Shipping on all International orders from $22AUD. 

Processing & Delivery time for all orders: Processing time is 1-2 working days. Standard Shipping 3-5 working days, Express Shipping 1-2 working days. International Shipping 7-10 working days.

If you're not home

If there is no-one to accept delivery, Australia Post will leave in a safe place or take your parcel to the nearest Post Office. Australia Post will leave a card allowing you to collect your delivery from your local Post Office, at your convenience. Your package will look like any other everyday Australia Post package.

If your parcel does not arrive

Whilst we do the best we can to ensure safe and secure delivery of parcels, once a parcel is accepted by Australia Post delivery of the item is out of our control. Should your parcel not be delivered to the address you entered for shipping, and it is not at your local post office for collection, please get in touch with us for a tracking/parcel number. This number can be used when you lodge a query with Australia Post.

If your parcel is returned to us

If you haven't collected your parcel or have provided us with an incorrect or incomplete address and the parcel is returned to us, we can send it back to you at your expense. Alternatively, the package can be collected from the store.

Thankyou for visiting Essidy

Contact Email: info@essidy.com.

Contact Address: Essidy | 7 Wildlife Road, Airlie Beach, QLD, Australia