Faulty items will be replaced, refunded or credited. Please return to 7 Wildlife Road | Airlie Beach | 4802 | Queensland. Please describe the issue, add a return address and contact details.  A replacement or a refund will be organised depending of which you prefer. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:  7 Wildlife Road, Airlie Beach, 4802 QLD

Thankyou for visiting Essidy

Contact Email: 

  • Dual Use

    candle + body oil

  • Botanical

    no synthetics

  • Cruelty Free


  • Small Batch

    Australian made

  • Plastic Free