RETURNS

RETURNS

Faulty items will be replaced, refunded or credited. Please return to 7 Wildlife Road | Airlie Beach | 4802 | Queensland. Please describe the issue, add a return address and contact details.  A replacement or a refund will be organised depending of which you prefer. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@essidy.com

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@essidy.com and send your item to:  7 Wildlife Road, Airlie Beach, 4802 QLD

Thankyou for visiting Essidy

Contact Email: info@essidy.com